We can learn a lot from the aspen tree. Unlike other trees, aspen leaves have flat stems which allow them to bend and not break. They also change with the seasons, going from a bright green in the summer, to yellowish-amber during the fall and when all the leaves have fallen, the bark of the aspen carries out photosynthesis which gives it energy in the cold winters, a process usually reserved for leaves. Being able to adapt with the seasons gives the aspen longevity; a lesson many businesses could learn from.
While fall is known for being that in-between time when consumer money spends more time in their pockets than purchasing your goods and services, many smart marketers have learned to tap into seasonal changes to offer deals and promotions in order to ensure fall doesn’t mean a fall in purchases. In this post we’ll discuss a few quick tips to get your customers spending with you this season.
Who’s Spending During Fall?
Most establishments experience some ebb and flow in business, and in many cases these fluctuations correspond with the seasons. Depending on your industry, you may notice that consumer spending peaks during certain seasons. For a lawncare or landscaping company that may be the spring or summer, or maybe as a small boutique, your busy season is around the holidays as people start to buy presents for loved ones.
Now that the warmer weather is starting to dissipate, you may assume that consumer spending is following suit. Summer is over, the kids are back in school, and vacation memories have already been made. It’s time to amp up your Q4 marketing strategies for a new season. Many people claim fall is their favorite season and with the anticipation of the holidays a few months away, consumers are in high spirits, and looking to get gifts crossed off their Christmas lists.
The first day of fall, 2015 landed on September 23, and it ends December 21. This nearly three-month season is marked by cooler temperatures and shorter daylight hours. And contrary to what you may think, according to a 2014 Gallup poll, during the fall months, average daily consumer spending is up. The poll asked more than 14,000 U.S. adults about their discretionary spending, polling them on the amount they spent “yesterday” in stores, restaurants, gas stations or online — not counting home and vehicle purchases, or normal monthly bills.
What they found is daily discretionary spending averaged $95 in November, up from $91 in 2013, and well above the averages found in 2009-2012. Moreover, the October-to-November increase of $6 is the largest in six years. In previous years, spending has remained stable from October to November. Before 2014, consumer spending had increased by $3 or more — between these two months — only twice, in 2010 and 2013, since Gallup began this daily tracking in 2008. However, spending typically increases in December, with an average increase over the past six December’s of $6.
What this shows us is that consumers are getting over the slump of the recession and starting to spend more money on discretionary things like restaurants and novelty items. It’s simple to forget that fall is really the “holiday season.” Winter doesn’t start until December 22, and by then, most consumers will already have all of Santa’s gifts purchased. In fact, while Christmas and Kwanzaa are technically in winter, Hanukkah, a holiday celebrated by 5.5 million Americans, is in fall this year (Dec. 6-14).
It’s also important to note, partaking in Black Friday isn’t for every business. In fact, a study found that early holiday promotions are actually eating away at Black Friday sales. Many big box stores like Target, WalMart and Macy’s have extended their Black Friday sales to start earlier. “Their purpose is to make sure they get their share of the wallet before the competition,” said founder of ShopperTrak, Bill Martin. The research company expects sales to rise 3.8% this season. “It’s becoming a bigger part of how retailers do business,” he said. Furthermore, based on a ShopperTrak chart, 7 of the 10 Top Traffic Days and Top Sales Days land in the fall.
So consider reaching all those proactive holiday shoppers by starting your holiday marketing early. Brands have already begun lining up promotions in store, online, via newsletters, and for some, their mobile apps, meaning there will be deals aplenty for shoppers this season.
Focus on Savings and Keywords
No matter your industry, positioning your marketing with seasonal weather trends in mind can help throughout the slower season. Life is expensive; and people are always on the lookout for promotions, ways to save, and exclusive offers for the upcoming holiday. This is where tying fall activities into the mix comes into play.
Use buzzworthy keywords to reach the right audience. Knowing your demographic is half the battle. Once you know what your customer wants and is looking for, tie that into your promotions. For example, wouldn’t it be clever if a local coffee shop offered a complimentary cup of coffee for customers every time the Dallas Cowboys won? Now you’re tying in consumers’ love of football, with their desire for a warm beverage on a cool fall day. And once you’ve got them in your store, they’ll end up getting a donut to dip into that coffee, or hang out for a while, grab another drink and maybe even lunch?! And all it cost you was a small cup o’ joe.
Promotions like that not only create goodwill in your community, they bring in new business. Sharing your #CoffeeForCowboys promotion via social media channels will also encourage customers to engage with your brand, posting a picture of their lovely latte and scone, checking into your shop, and sharing their positive experience with their friends and family on social media.
Embrace Fall Holidays and Activities
Think Halloween festivities, the comeback of football season, and everyone’s favorite time to break their diets — Thanksgiving. These major fall events can be tied into promotions. For example, during the Thanksgiving season try sending out thank you cards or emails offering your customers savings in gratitude.
Just like any season, one’s profits during the fall can fluctuate. Instead of dreading this time of year, embrace the changes and use the uncertainty to your advantage by offering unique sales. For example, a creative hardware store owner may offer a special promotion revolving around the snow, or lack thereof. As a gimmick to lure buyers, create engagement, and start conversations, the store may offer to refund the entire purchase price of a new snowblower if a certain amount of snow does not fall that winter. If the snow does fall, however, all sales are final, and the shop was able to sell all their snow blowers at full price.
Businesses that offer creative seasonal promotion like this usually do their homework before they make seemingly outlandish offers. So, based on previous data, the hardware store owner might know that only twice in the last 100 years has the designated amount of snow not fallen, and therefore their odds of having to buy back the customers’ snowblowers are extremely small.
Autumn has a lot of other smaller holidays that are sprinkled throughout the season as well. Columbus Day, Daylight Savings, Veterans Day, First Day of Fall, and Small Business Saturday are a few great ones. These are the perfect opportunities to offer one-day deals or flash sales.
Using seasonal imagery is another great way to grab attention. The changing of the leaves, pumpkins, crafts, the reds, browns and oranges—these are all fall staples.
Final Words on Fall
The imagery associated with the season is recognizable and gives way to fun concepts for themed campaigns on your social media channels, content and website. Sales and promotions should be part of your marketing strategy this season, as there are so many great ways of incorporating fall activities into your offers. This could mean a promotion you announce in your newsletter, a coupon code you post on your website, or a sale graphic you promote via social media. For ten great and simple fall promotions you can steal for your small business, check out this article from webs.
Using a little creativity can go a long way during this festive lead up to winter. We hope these ideas give you some inspiration for your fall marketing efforts that you and your customers can both benefit from. If you’re looking for even more marketing tips and tricks for the change in seasons check out our top ten list of holiday advertising mistakes many Houston businesses make.