It’s time to be more aware of attitudes in the workplace…especially yours. As a business owner or team leader, your attitude is what sets the tone for your work environment and plays a huge role in building a healthy work culture, which in turn affects the dedication and productivity of the employees under you.
While most people don’t pay much attention to their attitude until someone brings attention to it, as a leader, you need to be consciously aware of the effect you’re having on your team.
The point is this: You need to consciously control your attitude in the workplace. Why? The simple answer is employee engagement. To break that down, here are some statistics regarding what employee engagement does for your ROI:
- Turnover reduced by 65% low-turnover companies and 25% for high-turnover companies
- Absenteeism reduced by 37%
- Shrinkage reduced by 28%
- Safety incidents and quality defects reduced by 48% and 41% respectively
- Earnings per share performance increased by 147%
If you haven’t been actively aware of your attitude and your employee’s reaction to it, then you may not realize how changing your attitude can make your team more productive either. Making an active effort to have a positive attitude will ultimately influence your team to be more positive, and more engaged. It boosts morale, increases productivity, as well as a host of other benefits, including increased revenue.
Tips for Attitude Improvement
Your attitude is often instinctual, so learning how to craft your attitude to meet your needs can be difficult. The following list of tips will help you become aware of, and better express, positivity in the workplace.
Focus on a Positive Vision of the Future
Your mental picture for the future can become a self-fulfilling prophecy. When you’re overtly negative, your team’s outlook is more likely to be negative and you’re more likely to achieve poor results. By having a positive vision of the future, you’re more likely to reach your goals.
Focus on Goals for You and Your Team and Daily Check-Ins
You may be tempted to believe that not pressing your employees for project statuses is a friendlier approach to leadership. Statistically, that’s not the case. Engagement and productivity are more likely the more involved you are. Specifically, according to Gallup, the rates of engagement are: 38% when managers help staff set goals, 28% when managers hold staff accountable, and 31% when managers are approachable for questions and problems.
Focus on Positive Self Talk
It’s important to understand that this does not mean putting on blinders and ignoring negative situations and interactions, and it doesn’t mean becoming obsessively positive in a way that can’t acknowledge negativity at all.Positive self talk refers to your inner monologue, the part of your stream of consciousness that handles how you view yourself and others. Retraining your inner monologue to view things first, logically, and then, positively can result in lower stress, better mental health, and less risk for depression. Interestingly, this often involves thinking at yourself in the third person.
Focus on Positive People
Don’t underestimate the power of one person’s energy to affect another’s. Just consider the last time you were around someone who was constantly negative; exhausting, isn’t it? There’s two sides to this tip: first, positive people aren’t and don’t need to be perfect people; second, at some point you need to make a determination about whether or not you need to let an employee, with a toxic effect on company culture, go.
Focus on Listening to Others
There’s fewer ways to understand your team than to actually listen to them, that is, to actively listen to them. Understand their concerns, their needs, their goals, and you can invest in them so as to help them invest in your company.
Focus on Humor, Especially About Yourself
There’s something to be said for the importance of taking things seriously, of course, but there is such a thing as being too serious as well as a need for levity. Worry is, in fact, counterproductive, and you’ve only got so much time in your workday. Taking yourself, your work, and your team too seriously lead to higher levels of stress, derision, and hostility.
Focus on Responsibility Not Function
Limiting yourself or allowing your team members to limit themselves with the phrase “not my job” is a fast track to limiting how much you or they invest in a particular project, or even your company. If the ball gets dropped, the sense of responsibility will ensure the team picks it back up. Combined with check-ins, and you’ll also begin to identify top performing employees as well as toxic ones.
Focus on Results
You could rephrase this tip to say focus on your team, or even focus on your business. The point here, is that when you’re at work, you’re at work. Outside emotional influences and negativity can lead to a poor attitude at work, which, in turn, ends up with poor results. This isn’t to say you should repress your emotional needs in an unhealthy way, rather you should focus them as much as possible on maintaining positivity in the workplace.
Effects of the Positive Workplace
Remember, a positive attitude is contagious. As the saying goes, “a dead battery can’t charge a dead battery.” You have to be the force for positive change, and as a leader, your workplace will invariably see an atmosphere changed for the better.
What these changes can do for you:
- Inspire helpfulness in others. Few want to help someone with a bad attitude!
- Improve energy levels, enthusiasm, and performance momentum
- Make way for better decision making, problem solving, and creativity
- Enable risk taking and increase the resilience in the face of a challenge
- Lowers stress and engender better working relationships.
- Validate work efforts even in the face of project hangups and bad news
- Promotes friendly competition as a force of motivation
- Promotes a sense of teamwork
- Improves productivity and willingness to take extra steps (e.g., overtime) for success
- Increases time spent productively while decreasing time wasted
- Supports proactive approaches to risk prevention
- Improves morale overall
There are more ways to create a positive atmosphere in the workplace, especially when trying to inspire an innovative company culture. Employees that feel they have more input, and are able to have a real influence toward the company’s success, are more likely to be invested in the company for the long term.
It should be a little easier to determine how changing your attitude can make your team more productive. Remember, no two businesses and no two people are the same. With a positive attitude and a willingness to listen, you can guide your people to a more prosperous future.